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Work Experience

2019 - present

Senior Technical Writer

Contracts at financial institutions in IT and policies and procedures. Full-time at a cloud integration startup.

2001-2019

Contract Technical Writer

Long-term contracts at federal agencies: U.S Forest Service and U.S. Department of Homeland Security.

Education

George Mason University

Master's coursework in GIS.

Univesity of Richmond | BA in Journalism

Course work included economics, graphic design, photography, political science, and history

Skills
& Expertise

Software user documentation: XML / HTML5 / CSS, JIRA / Confluence information, Agile methodology, information security, identity access management, cybersecurity, data management, systems architecture, cloud integration, accessibility, and Microsoft 365.

Compliance / Regulations: Federal Information Security Modernization Act (FISMA), NIST Cybersecurity Framework, California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and Basel III for international banking.

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